Privacy Policy

Privacy Policy

Effective Date: April 1, 2024

Glim Solar LLC is committed to protecting your privacy. This privacy statement explains the data collection and usage practices of the company regarding the website www.glimsolar.com. It governs your use of the website, as well as our services and products, including all software, features, and tools offered by or through us.

By accessing this site, you consent to the information collection and usage practices described in this privacy statement. We do not sell any personal information. The information you provide will be kept strictly confidential and will be used to support your customer relationship with us.

1. Collection of Personal Information

We may collect, store, and use information that personally identifies you (personal information) for defined business purposes. We may use this information to support and enhance our relationship with you, such as sending updates about our products and services, registering you for an event or training, or when purchasing, downloading, and/or registering our products.

We collect information from you when you fill out forms, request quotes, or interact with our customer service team.

• Contact Details: Full name, address, email address, phone numbers.
• Financial & Operational Details: Shipping and billing details, credit card information or other preferred payment methods, purchase history, usage frequency data, responses to offers, types of features utilized, customer service request history, account records, aggregated data, and supplemental information about you received from other business entities.

The site may also automatically collect certain technical data regarding your visit. This includes information such as your Internet Service Provider (ISP) name, the Internet Protocol (IP) address through which you access the internet, your operating system type, the date and time of your access, the specific pages you viewed while browsing the site, your internet connection method, the address of the website that linked you directly to our site, geographic location data, and your ISP domain name.

2. Use of Collected Personal Information

We use personal information to fulfill orders, deliver services, and improve user experiences.

We may use your personal information to provide critical product or service updates and notifications. Furthermore, with your explicit permission, we may share information with our trusted partners so they can send you details about their products and services. When you subscribe to promotional emails, we may use tracking links or similar technologies to monitor which links you click. We may associate that data with your personal profile to deliver more focused email communications or purchasing information. Every promotional email includes an unsubscribe link allowing you to opt out of future mailings at any time.

We occasionally hire third-party vendors to provide limited services on our behalf, such as website hosting, packaging, shipping, prize deliveries, and sending out information regarding our products, special offers, or other services. We only provide these companies with the minimum personal information required to deliver their specific service. They are strictly bound by contract to maintain full confidentiality, comply with this privacy policy, and are prohibited from using that information for any other purpose.

We may share your data within the company and its business divisions. Your information will not be shared with outside third parties unless it is strictly necessary to complete a transaction you requested, or under other explicit circumstances where you have consented. These entities are required to protect your information consistently with this Privacy Policy. We may present offers to you on behalf of business partners, who may receive aggregated data about groups of users, but will never receive information that personally identifies you.

We may also use collected personal data for internal purposes, including technical troubleshooting, calculating global usage statistics, internal marketing, product development, and content improvement. Glim Solar LLC may disclose personal information if required by law or in the good faith belief that such action is necessary to: (a) comply with legal edicts or legal processes served on us or the site, (b) protect and defend the rights or properties of the company, or (c) act under urgent circumstances to protect the personal safety of our employees, agents, product users, or members of the public. We fully cooperate with law enforcement authorities. We reserve the right to transfer your personal information in the event of an ownership transition, such as an acquisition or merger with another company, and we will notify you before your data is transferred and becomes subject to a different privacy policy.

3. User Controls & Preferences

You may update, correct, or review your profile information at any time by contacting our support team.

Additionally, you may opt out of allowing your personal information to be used for any purpose at any time by contacting us through any of the channels identified above.

4. Children Under 13 Years of Age

We do not intentionally solicit information from children, nor do we intentionally market our website or services to children. No one under the age of 13 should submit personal information to us or to the site. If we become aware that a person submitting data through any part of the site is under 13, that information will be deleted immediately. Consequently, we do not retain any children's data to be reviewed or removed. If a parent discovers that we have inadvertently retained information about their child prior to our detection and removal, we will immediately honor any request to delete such data.

5. Data Security Standards

We maintain rigorous physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, loss, or alteration.

All transmission of sensitive payment and profile data is secured using SSL/TLS encryption standard encryption protocols.

6. Cookies & Tracking Technologies

We use cookies and analytical tokens to personalize your browsing experience and evaluate website performance.

You can adjust your web browser settings to block or notify you about cookies, although some website functions may operate with reduced performance.

7. Third-Party Links

We may provide hypertext links to other websites on the internet for your convenience in locating related information and solar resources. These sites have not necessarily been reviewed by our team and are maintained by third parties over whom we exercise zero control. Therefore, we expressly disclaim any legal responsibility for the privacy policies, data collection practices, content accuracy, or product/service quality provided or advertised on these third-party platforms. These links do not imply an endorsement of any third party, website, or their proprietary commercial offerings.

8. Amendments & Updates

We may occasionally update this privacy statement. When we do, we will revise the "last updated" date at the top of the privacy documentation. For major changes to this policy, we will notify you by either placing a prominent notice on our website's home page or by sending a notification directly to your registered contact. We encourage you to periodically review this statement to stay informed on how we safeguard the personal info we collect. Your continued use of our services constitutes your agreement to this privacy statement and any updates.